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Home Services

On-demand home repair, cleaning, and maintenance services

Fig. 251 · Pipe wrench

The field

At a glance

Definition

On-demand home repair, cleaning, and maintenance services

Technologies

Vertical SaaS platforms manage scheduling, dispatch, invoicing, and customer communication. AI-powered pricing tools help contractors quote jobs accurately. Route optimization reduces travel time between jobs. Customer management platforms enable proactive maintenance reminders and upselling.

Applications

ServiceTitan manages scheduling, dispatch, invoicing, and customer management for HVAC and plumbing companies. Thumbtack matches homeowners with local service providers. Route optimization software reduces driving time between service calls. Customer communication platforms send automated appointment reminders and follow-up surveys.

Market and funding

The US home services market exceeds $600 billion annually, dominated by millions of small businesses operating on phone calls and paper processes. With 15 funders, Home Services is a PropTech child sector encompassing platforms that connect homeowners with service providers and software that helps home services businesses manage operations.

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