Software-as-a-service platforms for businesses and consumers, including vertical SaaS.
Workflow Automation
Business process automation and workflow management platforms
The field
At a glance
Definition
Business process automation and workflow management platforms
Technologies
AI agents navigate applications and process documents using vision and language understanding. Process mining discovers automation opportunities from system logs. Low-code platforms enable business users to build automations without engineering. Integration platforms connect disparate SaaS applications. Document AI extracts structured data from unstructured documents.
Applications
AI agents process invoices by extracting data, matching against POs, and routing for approval. Document automation converts unstructured inputs (emails, PDFs, forms) into structured data. Customer onboarding automation coordinates across CRM, compliance, and billing systems. HR workflow automation handles leave requests, expense reports, and policy questions.
Market and funding
Workflow automation platforms automate repetitive business processes across departments and systems, from RPA to AI-powered agents that handle complex, judgment-intensive workflows. With 4 funders.
Is this page right?How the research works